Blog - GridFree

The pain of the cloud solutions. Saying NO to the clouds!

The pain of the cloud solutions. Saying NO to the clouds!

10.Oct 2015
| Blog - GridFree

 

The pain of the cloud solutions. Saying NO to the clouds!

Customer A: I have used the Ubiquiti mFi solution in the past. But the mFi cloud has crashed and has been down for many months now, without any support from UBNT. Can you support me as a supplier of the hardware?

Customer B: I have used the Involar SEDAS system for monitoring of my solar installation. Now the SEDAS is not working reliably. What will you do for me?

Answer: Well, we need to say honestly and openly: We will do nothing for you

Any cloud service or software support is a matter of the manufacturer of the equipment you have decided to buy. If the manufacturer has a problem keeping the service functional, we as „the middle-man” have no ability to do anything for you.  We as a distributor are not responsible in any way for these solutions and services. We suggest you keep contacting the manufacturer, you keep complaining publicly at discussion forums, blogs and web page comments. This may be only way to push the manufacturer to some action.

Having been in the IT business since 1970’s, we can only say: The cloud is just a dream. What you have is what you have.  We discourage customers to make solutions that rely on the clouds and dreams.

Just think: In case of an international conflict you can be 100% sure, your data stored in an enemy country will not be available to you. So do not waste any time with the cloud and on-line systems (Google Apps, Office 365, etc), work on solutions that will be 100% in your own possession.

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