The best technical support directly from GWL team!
GWL will be happy to help you to analyze the problem and
try to find a solution. Our technical support is designed to give
you the helping hand in finding a technical solution for your
problem or bringing about a suggestion a possible solution.
You can order on-line 1 hour of technical support and
consulting. Our engineers and technicians will be ready to review
with you the details of your installation, to see what can be
done or improved. You can send details about your installation by
photos or even by Skype-video call where you can show details on-line.
Terms of the technical support and services
Example of use of the service:
1) Initial battery cell charging (LiFePO4, LTO)
- You can order the minimum order of 1 hour
- Each time you can spend 15 minutes per session/request.
- The timing is the service is up to 90 days after the
Service includes several steps of manual work.
- brushing and terminals cleaning by sandpaper
- charging and electricity cost
- necessary movement of the material
Bellow 500Ah = 50USD, 45EUR, 1125CZK
Order: 4x 100Ah 3,2V battery cells.
Total Ah value: 100Ah x 4 = 400Ah
Cost of initial charging: 400Ah = 50USD
Above 500Ah = 0,1USD/Ah, 0,09EUR/Ah, 2,25CZK/Ah
Order: 4x 400Ah 3,2V battery cells.
Total Ah value: 400Ah x 4 = 1600Ah
Cost of initial charging: 1600Ah x 0,1USD = 160USD
2) Design and calculation of a photovoltaic system. (Minimum 1hour)
Information to perform the support:
Our goal is your complete satisfaction with the implementation of this service. Therefore we need the maximum of information eg. an environment where the system will operate, using purpouses and the possible risks associated with the implementation of assistance.
You will be contacted by our staff after we receive your payment. Further instructions will be provided.